If you would like a copy of the personal information that we may have collected or process about you, you have the right to request it in writing be signed by you via e-mail or post. You may be asked to provide some proof of identification so that we can verify that it is you making the request.
This is in addition to your legal rights, including the right to access a copy of your personal information, the right to request the deletion or updating of any inaccurate personal data and the right to object or request suspension, in some cases, to our processing of your personal data.
You can exercise these rights by contacting us in the manner prescribed in our Contacting Us section.
In this section, we have summed up the rights that you have. Some of the rights are complex, and not all of the details have been included in our summaries. Accordingly, you should read this Policy in full, as well as if needed further relevant laws and guidance from the regulatory authorities for a full explanation of these rights.
Your principal rights with regard to your personal data are:
a) the right to access;
b) the right to rectification;
c) the right to erasure;
d) the right to restrict processing;
e) the right to object to processing;
f) the right to data portability;
g) the right to complain to a supervisory authority; and
h) the right to withdraw consent.
You have the right to have any inaccurate personal data about you rectified and, taking into account the purposes of the processing, to have any incomplete personal data about you completed.
In some cases, you have the right to the erasure of your personal data without undue delay. Those circumstances include:
- the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed;
- you withdraw consent to consent-based processing;
- the processing is for direct marketing purposes;
However, there are certain general exclusions of the right to erasure.
Those general exclusions include where processing is necessary:
- for exercising the right of freedom of expression and information;
- for compliance with a legal obligation or contract; or
- for the establishment, exercise or defense of legal claims.
In some cases, you have the right to restrict the processing of your personal data. Those circumstances are:
- you contest the accuracy of the personal data;
- processing is unlawful but you oppose erasure;
- we no longer need the personal data for the purposes of our processing,
- but you require personal data for the establishment, exercise or defense of legal claims;
- and you have objected to processing, pending the verification of that objection.
Where processing has been restricted on this basis, we may continue to store your personal data. However, we will only otherwise process it: with your consent; for the establishment, exercise or defense of legal claims; for mandatory legal obligation prescribed by law; for the protection of the rights of another natural or legal person; or for reasons of important public interest.
You have the right to object to our processing of your personal data on grounds relating to your particular situation, but only to the extent that the legal basis for the processing is that the processing is necessary for: the performance of a task carried out in the public interest or in the exercise of any official authority vested in us; or the purposes of the legitimate interests pursued by us or by a third party.
If you make such an objection, we will cease to process the personal information unless we can demonstrate compelling legitimate grounds for the processing or the processing is for the establishment, exercise or defense of legal claims.
You have the right to object to our processing of your personal data for direct marketing purposes. If you make such an objection, we will cease to process your personal data for this purpose. You have the right to object to our processing of your personal data for scientific or historical research purposes or statistical purposes on grounds relating to your particular situation, unless the processing is necessary for the performance of a task carried out for reasons of public interest.
To the extent that the legal basis for our processing of your personal data is consent, and such processing is carried out by automated means, you have the right to receive your personal data from us in a structured, commonly used and machine-readable format. However, this right does not apply where it would adversely affect the rights and freedoms of others.
If you consider that our processing of your personal information is not compliant with applicable regulation, you have a right to lodge a complaint with our leading authority responsible for data protection. You may do so in the local data protection authority in your habitual residence, your place of work or the place of the considered noncompliance occurred.
To the extent that the legal basis for our processing of your personal information is consent, you have the right to withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing before the withdrawal.
We will only retain your personal data for as long as is reasonably necessary for the applicable purpose or to otherwise comply with any applicable laws and regulations concerning the mandatory retention of certain types of information. Should any personal data held by us no longer be required to be retained, we undertake to take reasonable steps to destroy or de-identify any personal data after a reasonable period of time has elapsed.
We may reject requests that are unreasonable or not required by law, including those that would be extremely impractical, impossible or absurd, could require disproportionate technical effort, or could expose us to operational risks such as free trial fraud. We may retain information as required or permitted by applicable laws and regulations, including to honor your choices, for our billing or records purposes and to fulfill the purposes described in this Policy.