I must say that the response is way beyond "good customer care" - it's excellent. "Unlike many other companies their emails were personal and written "for me" - not like so many "machine" generated emails. I was actually quite amazed how quickly they found resolution for my problem. From the beginning of my troubles it was evident that the problem was really attended to. The correspondence was polite, personal and professional; I really like this approach. The skill level of the employees looks outstanding, they have good knowledge of the product they support and are really fast in problem hunting/solving. Their availability is 101%. This first purchase was really delightful and I will not hesitate for a moment to recommend the team; personal replies, fast delivery, fast problem shooting - this is without a doubt one of the nicest purchases I've done online for a long time. As for the product itself, it is nice and does exactly what I expected." Sigurður MagnússonHead of Operations NSIS IS, IT-Centre TMD, Ministry of Justice, Iceland
I must say that the response is way beyond "good customer care" - it's excellent. "Unlike many other companies their emails were personal and written "for me" - not like so many "machine" generated emails. I was actually quite amazed how quickly they found resolution for my problem. From the beginning of my troubles it was evident that the problem was really attended to. The correspondence was polite, personal and professional; I really like this approach. The skill level of the employees looks outstanding, they have good knowledge of the product they support and are really fast in problem hunting/solving. Their availability is 101%. This first purchase was really delightful and I will not hesitate for a moment to recommend the team; personal replies, fast delivery, fast problem shooting - this is without a doubt one of the nicest purchases I've done online for a long time. As for the product itself, it is nice and does exactly what I expected."
The best Viewer on the market. "I tested all of the viewers for MS Project available in the market place and in my opinion, Seavus Project Viewer was the best by far. Not only does it look like Microsoft Project (thus reducing our training overheads), but the network licensing model also made it possible to make it available at an extremely cost effective price to all the users within our organization. Well done." Andrew MacBethChief Information Officer, Lycopodium Engineering, Perth Australia
The best Viewer on the market. "I tested all of the viewers for MS Project available in the market place and in my opinion, Seavus Project Viewer was the best by far. Not only does it look like Microsoft Project (thus reducing our training overheads), but the network licensing model also made it possible to make it available at an extremely cost effective price to all the users within our organization. Well done."
I want to thank you for the quick and thorough response This is just a little thank you and compliment to the Seavus Project Viewer Customer Support agent as well as to the sales person I contacted with: I want to thank you for the quick and thorough response. It was well explained, and answered all my questions perfectly!! Thanks again. Denis BerniquéCanadian Government - Indian and Northern Affairs, Canada
I want to thank you for the quick and thorough response This is just a little thank you and compliment to the Seavus Project Viewer Customer Support agent as well as to the sales person I contacted with: I want to thank you for the quick and thorough response. It was well explained, and answered all my questions perfectly!! Thanks again.
My experience with you has been exceptional. "Thank you for your timely response to all of our questions. I especially appreciate it when I find that this kind of service is most often not the case. Although the company behind the product is new to us, I feel that my experience with you has been exceptional. Good enough that I wanted to put it in words." Dan SullivanIS Manager, Midcon Cables Co.
My experience with you has been exceptional. "Thank you for your timely response to all of our questions. I especially appreciate it when I find that this kind of service is most often not the case. Although the company behind the product is new to us, I feel that my experience with you has been exceptional. Good enough that I wanted to put it in words."
It is great to work with Seavus Project Viewer, very user friendly, and for a lower price then other viewers. It has exactly the same view as Microsoft Project Viewer, and some other futures that allow me to configure my toolbar manu the way I like. Very easy to use and with deep functionality. Mr. Martin Arend, EMH metering GmbH & Co. KG
It is great to work with Seavus Project Viewer, very user friendly, and for a lower price then other viewers. It has exactly the same view as Microsoft Project Viewer, and some other futures that allow me to configure my toolbar manu the way I like. Very easy to use and with deep functionality.
We were very impressed with the level of expertise and attention to detail by the customer support team representative. "When we were unable to successfully download a trial version of the Seavus Project Viewer due to technical factors, we called the support and care team whose services were immediately available. After a careful review of the situation, the support and care team representative provided us with a free Seavus Project Viewer license and assisted us in its implementation. Needless to say, we were very impressed with the level of expertise and attention to detail. This is the kind of service customers appreciate." Donna ArltonLite Machines, USA
We were very impressed with the level of expertise and attention to detail by the customer support team representative. "When we were unable to successfully download a trial version of the Seavus Project Viewer due to technical factors, we called the support and care team whose services were immediately available. After a careful review of the situation, the support and care team representative provided us with a free Seavus Project Viewer license and assisted us in its implementation. Needless to say, we were very impressed with the level of expertise and attention to detail. This is the kind of service customers appreciate."
I am very satisfied with the availability of the support team; they are professional and real experts in their job. My case was successfully resolved and what is more important it was resolved very fast. When I sent them my first email explaining the issue, I got immediate response and it kept going that way until the resolution was found. Bahram Zahedi FardSystem Analyst, Computacenter AG & Co.
I am very satisfied with the availability of the support team; they are professional and real experts in their job. My case was successfully resolved and what is more important it was resolved very fast. When I sent them my first email explaining the issue, I got immediate response and it kept going that way until the resolution was found.
Thank you very much for the information about MSI setup and activation of the product. We really appreciate that Seavus Project Viewer Customer Support representatives are so kind to help us with this matter. Thank you very much for your excellent service. Vlastimil SchartArcusGruppen AS, Norway
Thank you very much for the information about MSI setup and activation of the product. We really appreciate that Seavus Project Viewer Customer Support representatives are so kind to help us with this matter. Thank you very much for your excellent service.
Thank you very much for resolving my technical enquiry so quickly. This is excellent service. Katy KingBiotech Regulatory Solutions, Australia
Thank you very much for resolving my technical enquiry so quickly. This is excellent service.
Your quick response and pro-active solution make your Customer Service very impressive. Thank you. Michael A BaficoRaytheon - SAS, USA
Your quick response and pro-active solution make your Customer Service very impressive. Thank you.
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