"Thank you very much for the information about MSI setup and activation of the product. We really appreciate that Seavus Customer Support representatives are so kind to help us with this matter. Thank you very much for your excellent service."
Vlastimil Schart, ArcusGruppen AS, Norway

"Your quick response and pro-active solution make your Customer Service very impressive. Thank you."
Michael A Bafico - Raytheon - SAS, USA

I want to thank you for the quick and thorough response

"This is just a little thank you and compliment to the Seavus Customer Support agent as well as to the sales person I contacted with:
I want to thank you for the quick and thorough response. It was well explained, and answered all my questions perfectly!! Thanks again."
Denis Berniqué, Canadian Government - Indian and Northern Affairs, Canada

Your service has been outstanding.

Your Customer Support Representatives are extremely polite, highly skilled and always available, which resulted in resolving our issue quite fast. Keep up the excellent work you're doing.

Sergio F. Perezalonso, Agri-Corp, Nicaragua

We were very impressed with the level of expertise and attention to detail by the Seavus representative.

"When we were unable to successfully download a trial version of the Seavus Project Viewer due to technical factors, we called the Seavus Customer Support and Care Team whose services were immediately available. After a careful review of the situation, the support and care team representative provided us with a free Seavus Project Viewer license and assisted us in its implementation.

Needless to say, we were very impressed with the level of expertise and attention to detail by the Seavus representative. This is the kind of service customers appreciate."
Donna Arlton, Lite Machines, USA

"Thank you very much for resolving my technical enquiry so quickly. This is excellent service."
Katy King, Biotech Regulatory Solutions, Australia

I must say that Seavus response is way beyond "good customer care" - it's excellent.

"Unlike many other companies their emails were personal and written "for me" - not like so many "machine" generated emails. I was actually quite amazed how quickly they found resolution for my problem. From the beginning of my troubles it was evident that the problem was really attended to. The correspondence was polite, personal and professional; I really like this approach of Seavus. The skill level of Seavus employees looks outstanding, they have good knowledge of the product they support and are really fast in problem hunting/solving. Their availability is 101%.

This first purchase was really delightful and I will not hesitate for a moment to recommend Seavus; personal replies, fast delivery, fast problem shooting - this is without a doubt one of the nicest purchases I've done online for a long time. As for the product itself, it is nice and does exactly what I expected in non fuzzy way."
Sigurður Magnússon - Head of Operations NSIS IS, IT-Centre TMD, Ministry of Justice, Iceland

My experience with you has been exceptional.

"Thank you for your timely response to all of our questions. I especially appreciate it when I find that this kind of service is most often not the case.

Although the Seavus organization is new to us, I feel that my experience with you has been exceptional. Good enough that I wanted to put it in words."
Dan Sullivan, IS Manager, Midcon Cables Co.

"I am very satisfied with the availability of the Seavus Support team; they are professional and real experts in their job.

My case was successfully resolved and what is more important it was resolved very fast. When I sent them my first email explaining the issue, I got immediate response and it kept going that way until the resolution was found."
Bahram Zahedi Fard, System Analyst, Computacenter AG & Co.

The best Viewer on the market.

"I tested all of the MS Project viewers available in the market place and in my opinion, Seavus was the best by far.  Not only does it look similar to Microsoft Project (thus reducing our training overheads), but the Seavus network licensing model also made it possible to make this viewer available at an extremely cost effective price to all the users within our organisation. Well done."
Andrew MacBeth, Chief Information Officer, Lycopodium Engineering, Perth Australia

"I can already tell you that your application is head and shoulders above the others..."
Nik Panter, MetroPhotonics Inc, Ottawa, ON, Canada

I am impressed by the effort put in to resolve my problem as well as by the highly customer-oriented approach

"When I was writing an email describing the erroneous behavior of Seavus Project Viewer I didn't expect much. My previous experience with several other software support centers wasn't good (long response time, inability to help, etc).

I was surprised that a response took place a few hours after. From the first contact, the Seavus support center took care of me. My case wasn't easy since my problem wasn't reproducible on any computer. At the beginning people from customer support tried to raise the error on their computers which took some time, but all that time they stayed in touch with me. Eventually they failed to reproduce the error so they provided me with software allowing them to watch my screen and we reproduced the error together on my computer. After they were able to see the error, they proved their competence by resolving my problem quickly.

I am impressed by the effort put in to resolve my problem as well as their highly customer-oriented approach. The Seavus Support team always answered my questions quickly and constantly informed me about current progress of my case. And, what is most important, they did resolve my problem."
Krzysztof Krzyzak, Software Developer @ Reuters

"I was happy with your product, it performed as advertised...."
Austin, TX

"We wanted a project viewer which looked as much as possible as the MS Project version, but at a fraction of the price. Seavus Project Viewer was from our point of view the one which could answer this need. The product helps us reduce costs and I think all features are useful..."
Jean-Francois, Microcell, Montreal, Canada

"...And at last our impressions.
  1) During trial period of usage Seavus Project Viewer we haven't found any problems with compatibility. There were neither errors nor traps. Comparing with MS Project client, all .mpp files looked exactly the same. In a few words, your software works, and works fine
  2) Interface of your software is smart and friendly. There are no problems to understand information. Customers sent only appreciations. In other words, our respects for your company.
  Resume: Seavus Project Viewer is friendly and useful software. It can be used as lightweight viewer for MS Project files. There are no errors found during testing period. Thank your team for perfect work."
Serg Zhukovets, FE "IBA-Gomel, Belarus

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